The Tension And Lesson Of Retail


As I’ve shared with you in several posts throughout these past 6 ½ years, I love my job, I really do.

However, like with any job there are certain aspects that can produce tension; causing a bit of kill-joy. And yet, it’s a constant reminder to me that I need to focus on what it is I’m there to do, which is to service the customers with knowledge, integrity, and yes, even humor and lightheartedness. Because it’s not something as serious and mandatory as hearts, lungs, and kidneys that I’m selling, it’s cosmetics and perfumes for god's sake.

In the type of retail industry that I work, as it is with most businesses, it’s all about the dollars you produce.

We have a saying in this industry that goes, “You’re only as good as your last dollar.”

Because for every successful season you attain, you will be praised, worshiped, and held up to the warm sun. But heaven forbid you don’t match and surpass what you did the following season, because abruptly that warmth and praise turns into an icy coldness that trickles down from high above in the corporate offices.

This industry can run the extremes of hot and cold in the blink of an eye.

It can be very cut-throat, competitive and quite heartless, which is why someone who is in this industry needs to have a strong sense of self, knowing that they’re doing the best they can; ignoring the negative stimulus because it can bring you down by worrying about the outcome of a season and not focusing on the present moment and your enjoyment of the job.

This season I have some very high numbers to exceed from last year. And with the economy the way that it is, every year gets more and more challenging to exceed.

But I decided to do something last week by keeping a close watch on my attitude.

Instead of going into work and worrying about whether or not I was going to make my goal, I made it my goal to go into work and have fun. I went into work every day with the attitude that I was not there to get anything from the customers, I was there to give of myself to the customers.

I also decided to remember why I love my job so much and focus on what it was that drew me into this industry in the first place. Which is a passion for what it is that I sell, and the enjoyment I feel by giving good customer service.

And guess what?

I made my goal.

And not only did I make my goal, but I also enjoyed doing it.

I learned something very important this season, which is something I sometimes forget.

It’s not that I’m only as good as my last dollar, it’s I’m only as good as my attitude and outlook.

I can’t control the economy or whether a customer purchases something from me, but what I can control is my perception.

What I give out will eventually come back to me if my attitude is in the right place.

However, even if I didn’t achieve my goal last week, I sincerely know in my heart that I gave it my best.

And served my purpose.

Have a SUPER Monday, peeps!

*note: I have an early morning appointment today, so I will be responding to comments and visiting your faaaaaabulous blogs this afternoon. Thank you for your patience and understanding...x

50 comments

  1. Damn...I wish you were HERE selling me my cosmetics and perfume!! These freaks we have hear need to take some pages out of your book! They always make me feel like THEY are doing ME a favor just be ringing up my purchase! Drives me absolutely CRAZY! Having been on both sides of retail...I hear what you are saying loud and clear. Attitude really does make a difference! I LOVED selling at Bath & Body Works, but I refused a management position...I did not want the pressure! I was there to have FUN with my customers! I took the job part-time for a couple of holiday seasons...just to make some extra spending money. I truly loved that job! I also interviewed with Clarins and they offered me the job...but again...there was WAY too much pressure on making the NUMBERS and DRIVING SALES!! I just could not do it. I value people like you Ron...you actually CARE about your customers! There are not very many that do...sadly. At least that is how it is here. Mother young people make you feel like you are interrupting when you ask to see a product. It is really ridiculous! Can you imagine what this world will be like 20 years from now?? I shudder to think about it. They have no work ethic at all. Sorry for running on...but this is a subject hat is near and dear to my heart! Happy Monday and Rock On!!

    ReplyDelete
  2. Good morning, Ron. Good to see you back in the fold... smiles. I agree wholeheartedly with Jeanne, and yourself, of course. If I'm served by a friendly assistant, one who jokes and treats customers as if they were friends, I'm likely to buy more, but if they're snotty and uncooperative I will walk away. Sale lost! Of course, you have heard my views of inefficient sales people before.

    I imagine when at work you to adopt the role of advisor, counsellor, and friend in your dealings with the public and if I lived in Philly I would deffo be first in line to be served at your counter.

    I think management has a part to play in this... just lately they don't seem to employ the right kind of people, yet they expect high sales! My least favourite store (but one I'm stuck with) will soon be taken over by the Chinese... can't wait to see what happens there.



    Hope there is a calm week ahead for you x

    ReplyDelete
  3. Rob LenihanMay 12, 2014

    Wow, Ron, what a great post! First of all, congratulations on making your goal.


    But more importantly, super-congratulations one maintaining your terrific attitude. I think it's so great that you were able to reach this milestone while being happy and positive.


    I have conditioned myself to think that worry and fear will help reach my goals, but the truth is they only hold you back and pull you down both mentally and physically.


    Thanks for the valuable lesson, buddy. It's a great way to start a Monday. Take care!

    ReplyDelete
  4. I'm a broken record, but the lack of customer service these days is astounding! And I do blame management because they are the ones hiring and training (or not training) these fools. And what happened to the days of salespeople knowing their product?

    That is super that you exceeded your goal, WHILE having an upbeat attitude. Go Ronnie!

    ReplyDelete
  5. Ron, congratulations on making your goal last week! One of my BF's works in same retail industry as you and she's always telling me how competative and cut-throat it can be. Yes, she has goals to make each month and they really come down on her when she doesn't make them, so I know what you said is the truth. But like you, she really enjoys what she does so she keeps at it. Her goal is to one day have her own line of cosmetics and fragrances, so she figures that she's learning the business as she works.

    Great post! And I'm going to pass it on to my friend because I think she would really identify with your words.

    So glad to see you blogging again. I missed you last week.

    Have a wonderful week Ron x

    ReplyDelete
  6. Bravo to you, Ron! On keeping on top of your goal and, more importantly, your attitude and outlook. I am sure those customers enjoyed that more than a stressed hard sell. A lot of number crunching in my job too and that is no fun, but I guess I would feel definitely if I was an owner, right? Have a great Monday!! Rest and enjoy the day. :-)

    ReplyDelete
  7. Well written, Ron! I like what you said about not being only as good as your last dollar, it's being only as good as your attitude and outlook because that's so true for anyone who works. It's our attitude that makes the difference.


    Congratulations on making your goal, dude. And I bet you're very good at your job. I can tell just by the way you manage this blog.


    Loved the video clip on your sidebar this week.

    ReplyDelete
  8. SUPER post, Ron! This is something I need to print out and keep beside my computer. I imagine we ALL occasionally lose focus on what's truly important and need a reminder like this.
    Being passionate about WHAT you do and conscientious about HOW you do it is key to doing any job well. (I've got to add that having to attain goals somebody else sets is just ONE reason I work for myself, haha!)
    Great job reaching those goals, Ron! They're fortunate in having you in the retail industry (bet it didn't hurt taking a week off from blogging, either!!)
    Happy Monday to you!

    ReplyDelete
  9. Hey Ronnie! You know what as a waitress part time for the last ten almost eleven years I gotta say you are spot on. I have found that when I go into work happy and just generally glad to be serving the customers my tips increase exponentially! If I go into work stressed and worrying about making enough money to cover the rent I am more likely to come home shy of my goal. You are right in customer service you cant control the customer but you can control how you treat them! Fab post!

    ReplyDelete
  10. In my various retail jobs I've always found that it's more enjoyable when you're being friendly and helpful, the customer's reaction to being treated well always made me feel like I was doing the job well.

    ReplyDelete
  11. Hey there Jeanne!

    LOVED your entire comment because what you shared is sooooo true!!!

    "They always make me feel like THEY are doing ME a favor just be ringing up my purchase!"

    THANK YOU! I can't tell you how many times while shopping in a store I get that same attitude. I often feel as though I'm inconveniencing them by asking them to purchase something from their store.

    "I LOVED selling at Bath & Body Works, but I refused a management position...I did not want the pressure!"

    I hear you because I managed a few stores here in Philly when I first moved back, but did not enjoy the experience because I didn't like being held responsible for other people's work ethics.

    Yes, there is a lot of pressure with making numbers and driving sales in this industry. But I've never been a salesperson who pushes myself on customers to buy something because I don't like to be treated like that when "I'm" the customer.

    " Can you imagine what this world will be like 20 years from now??"

    I know what you mean. I have a feeling that stores will eventually be extinct because of all the online shopping.

    Much thanks for stopping by, my friend. Have a faaaaabulous week!

    X to you and the girlz!

    ReplyDelete
  12. Good morning Valerie!

    " If I'm served by a friendly assistant, one who jokes and treats customers as if they were friends, I'm likely to buy more, but if they're snotty and uncooperative I will walk away. Sale lost!

    Thank you! Thank you! Thank you! I feel the same way. The best way I know how to build a loyal customer following is to treat them as if they were friends and just be natural about selling instead of being pushy.

    "I think management has a part to play in this... just lately they don't seem to employ the right kind of people, yet they expect high sales!"

    Yes, management does have a part to play in this because they are hiring inexperienced people because they can get them cheaper than hiring people who are seasoned. And trust me, I see that everyday in the store that work.

    MUCH thanks for stopping by, dear lady. Have a lovely week!

    Hope all is going well with Joe.

    X to you both!

    ReplyDelete
  13. Hey there Rob!

    Thank you, buddy :) I needed to reajust my attitude to get a better handle on why I do what I do because it was starting to take the joy out of my work.

    "I have conditioned myself to think that worry and fear will help reach my goals, but the truth is they only hold you back and pull you down both mentally and physically."

    Brilliantly stated!!!! And that not only pertains to work goals, but also personal goals.

    Thanks so much for stopping by, buddy. Have a SUPER week!!!!!

    X

    ReplyDelete
  14. Hey there Bijoux!

    "I'm a broken record, but the lack of customer service these days is astounding! And I do blame management because they are the ones hiring and training (or not training) these fools. And what happened to the days of salespeople knowing their product?"

    No, you're not a broken record because what you said is soooooo true and I loved it! You're right, it does start with management and not getting proper training. Also, they're hiring people who are less experienced because they can get them cheaper than hiring people who are seasoned. And let's not even talk about training because they're getting NO training whatsoever.

    Much thanks for stopping by, my friend. Have a terrific week!!!

    X

    ReplyDelete
  15. Hola Denise!

    Thank you :)

    "One of my BF's works in same retail industry as you and she's always telling me how competative and cut-throat it can be. Yes, she has goals to make each month and they really come down on her when she doesn't make them, so I know what you said is the truth."

    Yes, the pressure to make goals is pretty intense in this business. It's all about the DOLLARS $$$$$$ However, I think if these stores/companies changed their approach to selling by backing off on the sales staff on producing so much and focused more on genuine customer service there would be less tension, thus MORE sales. Because believe me, the customers can FEEL that.

    Thanks so much for stopping by, girl. Have a WONDERFUL week too!

    X

    ReplyDelete
  16. Hellooooo Angelia!

    Thank you :) I needed at attitude adjustment this season and remember what drew me into this buisness in the first place because it was starting to take the joy out of my work.

    "A lot of number crunching in my job too and that is no fun, but I guess I would feel definitely if I was an owner, right?"

    Exactly. But I also feel that business owners need to realize that constant pressure on their employees to make numbers only brings them down and the customers can feel that, especially in the retail industry.

    Much thanks for stopping by, my friend. Have a super week!

    X

    ReplyDelete
  17. Hiya Matt!

    Thank you :) And you're so right...it's our attitude that makes the difference. And last week I needed to take a close look at my attitude and readjust it by focusing the joy of my work.

    I love my job, really I do, so I take it to heart and try to always give it my best.

    "Loved the video clip on your sidebar this week."

    OMG...isn't it HILARIOUS???? I found it online last week and knew I wanted to share it on my blog. That video has gone VIRAL and there's more to come.

    Thanks so much for stopping by, buddy. Have a most excellent week!

    X

    ReplyDelete
  18. Hellooooo there Debbie!

    "I imagine we ALL occasionally lose focus on what's truly important and need a reminder like this."

    I agree, which is why I needed to reexamine my focus last week.

    "Being passionate about WHAT you do and conscientious about HOW you do it is key to doing any job well. (I've got to add that having to attain goals somebody else sets is just ONE reason I work for myself, haha!)"



    Aaaaaaaaaamen! I couldn't have said that any better myself. And you are so right about working for yourself and not having someone else setting your goals!!!


    Much thanks for stopping by, my friend, and for your sweet and supportive words. Have a SUPER Monday and week!


    X

    ReplyDelete
  19. Hey there Shae!

    "I have found that when I go into work happy and just generally glad to be serving the customers my tips increase exponentially! If I go into work stressed and worrying about making enough money to cover the rent I am more likely to come home shy of my goal."

    Yes, isn't it amazing how that often works? And even sometimes when we don't reach our goals, we can still say that we gave it our BEST.

    "you cant control the customer but you can control how you treat them!"



    I agree with you, girl!


    Much thanks for stopping and have a SUPER week!!!!


    X

    ReplyDelete
  20. Dale I LOVE your comment, man!!!

    "the customer's reaction to being treated well always made me feel like I was doing the job well."



    Exactly. And think sometimes (especially in the retail industry that I'm in) it's turning into ONLY focusing on the business (numbers, goals, money), and not customer interaction, care, and service. And what these companies don't realize is that it's not about getting an instant sale, it's about building a loyal customer following for the future.


    Much thanks for stopping by, buddy. Have a most excellent week!

    X

    ReplyDelete
  21. Bravo, Ron, glad to hear that you made your goal last week! I was thinking about you and hoping all was well on the retail front. I know that retail can't be an easy job, especially with all the steep competition of online shopping. Which means that giving good face to face customer service and having a positive attitude is all the more important. Personally, I don't do a lot of online shopping unless it's something I'm ordering that I already have. I like the experience of going to a store and checking out what it is that I want to purchase hands-on.

    "I can’t control the economy or whether a customer purchases something from me, but what I can control is my perception."

    Great post. Inspiring and insightful.

    ReplyDelete
  22. SuziCateMay 12, 2014

    Attitude really is everything, isn't it?
    I used to hate the stress of the retail part of hairdressing, always the pressure to sell more and more and more.

    ReplyDelete
  23. Mark PetruskaMay 12, 2014

    Congrats on hitting your goal! I could never be in sales for the very reasons you listed: the corporate mentality to forever exceed your goals is far too stressful for my laid-back attitude. Plus, I suck at selling face-to-face. So, the fact that you exceeded your goal - and had fun in the process - is really impressive to me. Right on, man!

    ReplyDelete
  24. "Attitude really is everything, isn't it?"

    It sure is, Suzi. And I needed to be reminded of that.

    "I used to hate the stress of the retail part of hairdressing, always the pressure to sell more and more and more."

    OMG yes, I know what you mean. They want you to sell shampoo, conditioner, etc. on TOP of the service.

    Thanks so much for stopping by, my friend. Have a fantabulous week!

    X

    ReplyDelete
  25. Hey ho Robert!

    " I know that retail can't be an easy job, especially with all the steep competition of online shopping. Which means that giving good face to face customer service and having a positive attitude is all the more important."



    You are SPOT ON about that! Online purchasing is one of the things that is killing many businesses. Often I will have a customer come into my store and ask me a ton of questions about a product, but then go home and order it online because it's either cheaper or/and they give FREE gifts.


    I don't do much online purchasing either. In fact, the last I thing I bought online was my camera, last year. But that's only because I already knew what I wanted to purchase and the store that I wanted to purchase it from was out of stock, so I had to order from their online store.


    Much thanks for stopping by, buddy. Have a TERRIFIC week!


    X

    ReplyDelete
  26. Thank you, Mark :)

    " I could never be in sales for the very reasons you listed: the corporate mentality to forever exceed your goals is far too stressful for my laid-back attitude."



    Trust me, sometimes the corporate mentality gets to me. However, I sincerely enjoy being a sales representative for my company because I totally believe in what I sell, so that part is total joy for me. And I also like interacting with customers.


    Much thanks for stopping by, buddy. Have a faaaaaabulous week!

    X to you and Tara!

    ReplyDelete
  27. Honestly though Ron...I hope that the stores stay around...for cosmetics in particular...I like to be able to actually check out the product IN PERSON...see how it smells and feels before I buy it!! xo

    ReplyDelete
  28. Ron, the video is so cleverly done. Cute hamster too!

    ReplyDelete
  29. I agree, Matt...it's soooooo cleverly done. And isn't the hamster adorable?????

    ReplyDelete
  30. I sooooo agree, Jeanne, particularly for things like cosmetics and fragrances. Like you, I need to smell, feel and experience it before I purchase it.



    XO

    ReplyDelete
  31. Geraldine H.May 13, 2014

    What a great post Ron and I can totally relate to what you've said here.


    Years ago, I had many service/supervisory jobs, including working in a large call center in a number of positions for a major Canadian retailer for several years. What a wild and wacky work environment that was every day and I just THRIVED working there! I loved the rush of never knowing what the day would bring, talking to customers, coaching and training staff, writing the newsletter, being a PA to the call center manager....etc, etc...But as you've said above, there was always pressure there too, to meet sales targets and memos from the powers above, what had to be accomplished, on a daily basis.


    I think having fun at work is not only possible, it's essential for long-term success, for all concerned and in every way. Unfortunately, jobs just don't work out like that for a lot of people, and that can make for a very long day. I've had those kinds of jobs too. :-( Not being appreciated even when you work hard and do all you can, makes it tough going too.


    I'm guessing you are a favorite with the customers who come to the store you work at! :-) Your attitude is spot on and that is SO lacking when it comes to customer service at so many places now days. If someone hates their job, they certainly aren't going to be their best with customers.


    Happy Week to you and don't work TOO HARD!!! G

    ReplyDelete
  32. BenzekneesMay 13, 2014

    No blog for me this week - with what is happening with Rara a Tickle Me Tuesday post seemed out of place. I love your attitude Ron! I'm hoping with some changes I'm currently in the process of making I will get back a little of my positivity too!

    ReplyDelete
  33. I'm so proud of you!! Getting back to the foundation of your passion when everything around you is screaming at you to abandon those core values and "produce the dollars"....that's a dangerous thing to surrender to and it's freaking awesome that you didn't! You held fast to your integrity and hearts desire to serve others with knowledge and humour, with an attitude I wish we could bottle and hand out. Amazing. I'm really, really proud of you. AND you made your goal. LOL...seems like a wee thing next to the other. But congratulations.
    I could go on about the quality of customer service but I'd prefer to focus on the greatness of folks who chase their passion and make a difference in their customers experience and lives.
    I am concerned about the direction we're heading. We're becoming more and more isolated courtesy of a medium that was ultimately designed to bring all of us closer, to put the whole world at our fingertips and expand our consciousness of other human beings. It wasn't designed to keep us away from each other, it was designed to bring us closer. We've created our own undersocialized-ness. Makes me sad. I love the connectedness I have with you, with others. But if I failed to put those things that I share with you into other relationships, then I'm, in my opinion, a fraud.
    And that's, my dear friend, is what we end up with behind the counter. We've isolated the next generation out of realtime relationship skills.
    *laughing* How's that for "deep"?!
    You're a wisened fella. You know enough to use those skills in both places. And that makes for a clear demonstration of your integrity. Which is why I feel a need to say, one more time, I'm soooo freaking proud of you I could just spit! :-)

    ReplyDelete
  34. Hellooooooo Geraldine!

    "What a wild and wacky work environment that was every day and I just THRIVED working there! I loved the rush of never knowing what the day would bring, talking to customers, coaching and training staff, writing the newsletter, being a PA to the call center manager...'

    I know exactly what you mean because it's the same with my job and all the wackiness, but it's like you said....I also THRIVE off of it! Yes, it can be insane, but I kinda like that.

    "I think having fun at work is not only possible, it's essential for long-term success, for all concerned and in every way."

    You are soooooo right and I couldn't agree with you more, it's essential for long-term success! But as you shared, some jobs don't work out that way for a lot of people.

    " If someone hates their job, they certainly aren't going to be their best with customers."

    I agree. And that's why I feel very blessed in what I do because I sincerely and genuinely love my job.

    MUCH thanks for stopping by and sharing on this post topic, my friend. Happy Tuesday and Happy Week!

    X

    ReplyDelete
  35. Hiya Mel!!!

    Thank you soooo much for your sweet words and encouragement :)

    "Getting back to the foundation of your passion..."

    Yes, I really needed to do that last week because I was getting a bit too caught up in the NUMBERS drama, therefore, I needed to get back to the "foundation" of my passion and start having FUN again.

    "I am concerned about the direction we're heading. We're becoming more and more isolated courtesy of a medium that was ultimately designed to bring all of us closer, to put the whole world at our fingertips and expand our consciousness of other human beings. It wasn't designed to keep us away from each other, it was designed to bring us closer. We've created our own undersocialized-ness."

    Man oh man....are soooooo right about that, Mel!!! Yes, we're becoming more and isolated and slowly forgetting how to interact socially - in person. And it concerns me too because it seems that society is becoming socially handicapped.

    "And that's, my dear friend, is what we end up with behind the counter. We've isolated the next generation out of realtime relationship skills.*laughing* How's that for "deep"?!"



    *applause*


    Yes...DEEP and VERY spot on!


    Much thanks for stopping by and sharing insight to this post topic, dear lady. Have a super rest of your week!!!!!


    X

    ReplyDelete
  36. Helloooooo there Benze!


    Yes, I was wondering why there was no Tickle Me Tuesday post today. But I understand completely.


    Thanks so much for stopping by, my friend. Hope your week has been going fabulously!


    (((((((((( You )))))))))


    X

    ReplyDelete
  37. Yay, you made your goal! This is such a great way to look at things. It isn't always easy to not give in to the negative, so bravo!
    My friend works at the Gucci store in our local Saks and he's getting a lot of grief for overall numbers being down even though they were number one in the country for certain categories. I'm going to share this with him.
    Keep smiling! :-)

    ReplyDelete
  38. Hey there Chrissy!

    Thank you :)

    " It isn't always easy to not give in to the negative."

    You're so right, it isn't always easy. And I think I allowed myself to get drawn back into the negative shit, so I needed to do some attitude adjustments on myself.

    "My friend works at the Gucci store in our local Saks and he's getting a lot of grief for overall numbers being down even though they were number one in the country for certain categories."

    Yes, that's how this industry can be. The companies want you to be NUMBER ONE in everything and ALL the time. Which is just not possible. And it's ironic you mentioned Gucci because one of my closest friends works for their fragrance division, here in Philly.

    Thanks so much for stopping by, girl. Have a SUPER rest of your week!!!!

    X

    ReplyDelete
  39. Ron, I was reading through the comments here and saw the one that mentioned the video on your sidebar, so I had to take a look. It's SO CUTE! I watched it twice.

    ReplyDelete
  40. Robert, isn't the video PRECIOUSLY CUTE??? Ever since I placed it on my sidebar this week, I've been watching it a couple times a day. I love hamsters!

    ReplyDelete
  41. hey ron, congrats on making your goal. i can see how one might feel pressured to meet a goal or standard set by someone else. my mom used to work at macy's at they had to get people to open up a certain amount of credit cards or they were in "trouble." i know i would fail, good attitude and all. you do what you can and like you said adjust your attitude and know you did your best.

    ReplyDelete
  42. “You’re only as good as your last dollar.” That sent a chill to my heart. No human is worth only the money they produce. I'm so glad you were able to find a way to get back to what you love. It reminds me of that expression about doing what you love and the money follows. Good for you!

    ReplyDelete
  43. "That sent a chill to my heart. No human is worth only the money they produce."

    Exactly, and I totally agree. But that's how it is in this business, so you have to find a way to stay focused on your enjoyment of the job and know that success will follow.

    Just as you shared...

    ". It reminds me of that expression about doing what you love and the money follows."



    Thanks so much for stopping by, girl. Have a FAB Thursday!


    X

    ReplyDelete
  44. Ron, I love hamsters too! I had them when I was kid growing up.

    ReplyDelete
  45. Meeeee too, Robert! I had them as kid growing up. I had one (named Snowball) because he was all white. However, he got out of his cage one time and got lost in the walls of our house. I was so bummed and upset about that :( We never did find him.

    ReplyDelete
  46. Yes, Yes, YES!! Attitude is what makes or breaks every situation. Kudos to you for discovering the secret to living a fulfilling life!! Retail is a brutal industry and the fact that you can hack it….and keep a positive attitude is faaaaaabulous! :-)

    ReplyDelete
  47. Hellooooooo Lisa!

    "Attitude is what makes or breaks every situation."

    You are SO right! And I needed an attitude adjustment last week to remind me of that.

    "Retail is a brutal industry..."

    Yes, it is a brutal industry; especially the cosmetic and beauty industry. It can be ruthless.

    Much thanks for stopping by, my friend! Have a super weekend!

    X

    ReplyDelete
  48. Ron, when I left my comment on your most recent post, I watched the video again!

    ReplyDelete
  49. Matt, I've been rewatching it all week because it makes me smile :)

    ReplyDelete
  50. Thanks, Val :)

    " my mom used to work at macy's at they had to get people to open up a certain amount of credit cards or they were in "trouble." i know i would fail, good attitude and all."



    Yes, most major department stores require that their employees open ups charges, you're right. Thankfully though, I'm considered an outside vendor, so that's some I don't have to do. And I'm so glad because I really suck at it.


    Much thanks for stopping by, girl. Have a terrific Thursday!


    X

    ReplyDelete

I moderate all comments before publishing. Thank you for stopping by.